Policies

• 24 hours notice is REQUIRED when cancelling or rescheduling an appointment to avoid a 50% service charge. Life happens, so if there are emergency circumstances please text Liz directly, but please do be courteous of the time which may not be able to be filled at short notice, resulting in lost wages.

• Not cancelling or rescheduling your appointment prior to start of posted salon hours on the same day of service will result in a 100% charge for lost service. (again—contact Liz with emergency circumstances) No Call/No Shows WILL NOT BE TOLERATED.

• Emerson Knox is a private salon suite, which means there is limited space. Please refrain from bringing guests and children to your appointment without making prior arrangements with Liz.

• All prices listed on the Pricing Sheet are subject to change pending consultation of hair type/length and amount of time/product needed to complete desired service. If you are concerned with any pricing please discuss with Liz prior to your appointment.

• Late Policy: Please be on time for your appointments and notify Liz should you be running behind schedule. If you are 15+ minutes late, I do reserve the right to reschedule your appointment or modify your originally scheduled services if I can no longer accommodate your full services within the newly allotted time frame. I never want to rush your appointment or the process!